Need help with Monitor?

All you need to know about our Monitor-service​

Linda A. avatar Jenni avatar Salomon avatar +8
32 articles in this collection
Written by Linda A., Jenni, Salomon and 8 others
Using Monitor?

What does the colored 'bubbles' show at the top of the article?

Matilde H. avatar
Written by Matilde H.
Updated over a week ago

What is a profile?

Anita avatar
Written by Anita
Updated over a week ago

How do I find reach numbers for individual articles?

Emma N avatar
Written by Emma N
Updated over a week ago

How long can I access the hits in my portal?

Salomon avatar
Written by Salomon
Updated over a week ago

How do I change my keywords?

How to manage keywords and search strings
Emma N avatar
Written by Emma N
Updated over a week ago

Where can I see the keywords?

How to overview your current keywords and search strings
Emma N avatar
Written by Emma N
Updated over a week ago

Can I write or change my own keywords?

How to change keywords and search profiles
Emma N avatar
Written by Emma N
Updated over a week ago

How can we remove irrelevant hits?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How can I compare editorial and social media hits?

In Monitor Trends section you may create and export graphs with social media and editorial media data
Jenni avatar
Written by Jenni
Updated over a week ago

Retriever App I Media Monitoring

The Retriever app gives you access to your editorial and web media monitoring through your login.
Linda A. avatar
Written by Linda A.
Updated over a week ago

How can I see duplicates in Monitor Hits?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How can we see duplicates?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How can I see the original hit?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How to manually add an article to Monitor

In this article we'll show how to add a media monitoring hit to the Retriever portal
Jenni avatar
Written by Jenni
Updated over a week ago

Can we search for hits written by a specific author or journalist?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

Unpublished an article by accident; how do I get it back?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

Can we change how the hits are displayed in Monitor?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How is ad value calculated?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

Can I have an RSS-feed from Monitor for our intranet/ Workplace?

Marit avatar
Written by Marit
Updated over a week ago

I'm missing a hit from TV/radio programs, why does it not appear in Monitor?

Marit avatar
Written by Marit
Updated over a week ago

Is it possible to remove hits from a news feed?

Marit avatar
Written by Marit
Updated over a week ago

What is ad value?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

What is Monitor Trends?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How many hits can we save at a time?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

How can I search for more specific hits in Monitor Archive?

Josephine W. avatar
Written by Josephine W.
Updated over a week ago

Where can I find older hits from our search profiles?

E
Written by Emma Jakobson
Updated over a week ago

How can I see hits from one source only?

Nils avatar
Written by Nils
Updated over a week ago

Why are only hits from 30 days back visible?

Nils avatar
Written by Nils
Updated over a week ago

How do you calculate the ad value for public sites like NRK, SVT, YLE?

Nils avatar
Written by Nils
Updated over a week ago

What is the similarity filter?

E
Written by Emma Jakobson
Updated over a week ago

Where can I find the total number of hits per profile?

Binaz avatar
Written by Binaz
Updated over a week ago